The QueenRefund Policy
Last updated: July 2026
14-day money-back guarantee
If The Queen isn't right for you, contact us within 14 days of your first payment for a paid plan (monthly or annual) and we will refund it in full — no questions asked.
Cancelling
You can cancel your subscription at any time from your account settings. Your plan stays active until the end of the period you already paid for, and you won't be charged again. We don't issue partial refunds for unused time after the 14-day window, except where required by law.
Renewals
Subscriptions renew automatically. If you were charged for a renewal you didn't intend, contact us within 14 days of the renewal and we'll work it out fairly.
How to request a refund
Email thequeenappinfo@gmail.com from the address on your account. Payments are processed by our merchant of record, Paddle.com, so approved refunds are issued by Paddle back to your original payment method, usually within 5–10 business days.